At DE BASE, customer satisfaction is always our top priority. Our dedicated Quality Control and Quality Assurance Teams will inspect your items prior to shipping. Our product quality is guaranteed.

EASY RETURNS ON U.S. ORDERS

DE BASE will accept return merchandise in its original and unused condition, provided that all tags are attached within 30 days of receipt for a refund, store credit or exchange.

You can start your return process on the form below, or you can contact us at info@de-base.com.com with your order number and desired action - refund, store credit or exchange, and our team will work with you to ensure you love the DE BASE experience. All returns must go through our warehouse and have a return label provided by us. Cost of return label will be $10 and will be deducted from refund.

RETURNS ON INTERNATIONAL ORDERS

Please contact us at info@de-base.com with your order number within 30 days from delivery, so our customer satisfaction team can address your case.